Notifications & Reminders

Zero offers a number of notifications and reminders to help you reach your fasting goals.

1. Types of Notifications and Reminders
2. Managing your notification settings
3. Start Fasting reminders
4. Weigh in reminders
5. Troubleshooting notifications 
   a. Android devices
   b. iOS/iPhone devices

Types of Notifications and Reminders

You can set up the following notifications: 

Scheduling

• Fast Reminders
• Halfway Through
• One Hour Remaining
• Goal Reached 

Guidance

• Mood Logging
• Personalized Fasting Zones (Plus only)
• Challenge Progress
• Weigh In
• Weight Progress

Scheduling

• Fast Reminders
• Halfway Through
• One Hour Remaining
• Goal Reached 

Content and News

• New Content
• Zero Updates

Managing your notification settings

To manage your notifications, head to the 'Me' tab, and tap on the gear wheel icon in the upper right. On the 'Settings' screen, tap on 'Notifications'.

From here, you can select which notifications you'd like to receive, as well as the time you'd like to receive the 'Weigh in', 'Fasting Reminders' to start a fast, and 'Mood Logging' reminders.  

@Jordan - Can you send an updated image of the 'Me' tab showing the settings wheel icon? 

     

 

Fasting Reminders

The Fasting Reminder is a great tool for making sure you never miss a fast. You can set a reminder for as little as once per week or as often as multiple times per day.

Head to the ‘Notifications’ screen (above)

• Tap on ‘Fasting Reminders'
• Tap the + icon in the upper right corner (if no reminders are set you'll also see 'Add a reminder')
• Select the time of day you’d like to receive your reminder
• Select the days of the week you’d like your reminder to repeat
• Tap ‘Save’  

           

• Set another reminder: If you’d like to set another reminder for a different time, follow the same steps as above and you’ll receive both reminders at the specified times.
  
  
• Turn off a reminder: To turn a reminder on or off, use the toggle button.
  
  
• Edit an existing reminder: To edit a reminder, tap on the reminder, make your desired changes, and tap 'Save'. 
  
  
• Deleting a reminder: To delete a reminder, tap on the reminder, scroll down, and tap ‘Delete reminder’.

Weigh in reminders

If you’re tracking your weight, we can send you a reminder to weigh in as often as you'd like. 

This can be done from either 'Notifications' in settings or from the 'Weight' graph in the 'Me' screen itself.

From Settings:

• Tap Me
  ➝ Settings
  ➝ Notificaitons
  ➝ Weigh-in Reminder
  ➝ Tap on the day(s) and time you'd like to be reminded (when a day is highlighted, you’ll know it’s selected) ➝ Tap 'Save Alert'. 
• The reminder frequency will be displayed in the lower right corner of the Weight graph and on the 'Weigh In' notification in 'Settings'

From the weight graph:

• Tap 'Me' tab
  ➝ scroll down to the 'Weight' graph
  ➝  tap ‘Set Reminder’ in the lower right of the graph and the notification setting screen will open
  ➝ Tap on the day(s) of the week you’d like to weigh in (when a day is highlighted, you’ll know it’s selected)
  ➝ choose the time of day you’d like to weigh in
  ➝ tap ‘Save Alert’
• The reminder frequency will be displayed in the lower right corner of the Weight graph and on the 'Weigh In' notification in 'Settings'

   

• Edit an existing reminder: To edit a weigh in reminder, follow the same steps as above, then edit the day and/or time
  
  
• Deleting a reminder: To remove an existing reminder, tap ‘Delete alert’.

Troubleshooting

The below troubleshooting steps for Android and iOS/iPhone devices can often alleviate notification issues:

Android devices

• Logout and uninstall the Zero app (your data and profile are saved in the cloud)

• Clear cache and data through your phone’s Settings app

• Restart your device

• Reinstall and log in (be sure to log back in using the same method you previously used to login on the Sign In screen)

Next, go ahead and check your notification settings within Zero:

• Tap the 'Me' tab
• Tap the gear icon (upper right)
• Tap 'Notifications'

We also recommend checking each of the troubleshooting steps here:

https://www.makeuseof.com/tag/android-notification-fixes/

iOS / iPhone devices

• Tap the 'Me' tab
• Tap the gear wheel icon (upper right)
• Tap 'Notifications'
• Tap 'Start fasting' 

If the notifications within this particular menu are already turned on and you're not receiving them, close the Zero app and follow these steps:

• Open the device's 'Settings' (app with gear wheel icon)
• Tap 'Notifications'
• Scroll down and tap on 'Zero'
• Confirm 'Allow Notifications' is toggled to On 
• Confirm 'Banners' and 'Lock Screen' are toggled On
• Toggle on desired 'Sound' and 'Badge' alerts 

We hope these notifications help keep you on track and motivated to reach your health goals.