Creating a Zero account

To use Zero, you will need to create an account. To create an account and register:

1. Download the Zero Longevity app
   
    
   • iPhone: Download in the App Store
   • Android: Download in Google Play
   
   
2. Upon first launching Zero, you'll be prompted to create an account. You have four different login methods to choose from:

• • The 'Sign in with Apple' button 
  • The 'Continue with Facebook button
  • The 'Continue with Google button 
  • Enter an email address & password in the fields provided 

Important: Your account and data will be associated with the login method you chose when signing up. Be sure to note the login method chosen when you signed up and use it when logging back in to access your account. 

FAQ

Q: Why do I have to create an account?

A: To ensure you never lose valuable fasting history or other data, your account is synced to the cloud so you can access your data where you want, no matter which device you're using.

Q: How do you store my data?

A: You can learn more in our 'How We Store Your Data' help article.

Q: I created an account, but I got logged out and can't find my account or data. What do I do? 

A: It happens! If you find yourself unable to log into your original account or don't remember which login method you used to sign up, you can get in touch with our support team directly in two ways:

1. 1. In app, tap 'Me' ➝ Tap the settings gear icon in the upper right corner ➝ Tap 'Help Center & Support' ➝ Tap the chat icon in the lower right corner
      
      
   2.  Email us directly at [e-mail]
      

Note: We're only able to search our database by email address or first and last name (as it appears in your Zero account), so providing this information when contacting us may help us restore access to your account faster.